Maximize Partnership
Grow Your Air Business
The Air Concierge Model
Regal Wings operates as an Air Concierge — a specialized service layer between advisor, client, and airline. This model gives advisors access to tools, pricing, and support that independent booking simply cannot match.
ADVISOR
You
Advises the client on travel needs, manages the relationship, collects preferences and payment, earns commission.
REGAL WINGS
Air Concierge
Sources pricing, issues tickets, monitors flights, manages changes, provides 24/7 support, and pays commission.
CLIENT
Your Customer
Receives seamless service, premium air options, proactive alerts, and the peace of mind of expert oversight.
Benefits for Advisors
Consolidated Fares
Access to net fares and commissionable published fares not available through consumer OTAs or GDS alone. You can offer competitive pricing while still earning commission.
24/7 Support Backstop
Regal Wings monitors booked tickets and steps in proactively during IRROPS — you get the credit for the save, even when you're offline.
No Air Expertise Required
You don't need deep GDS skills. Submit the request via the portal, and a Regal Wings specialist handles fare sourcing, routing, and ticketing.
Commission on Published Fares
Earn commission on published fares through Regal Wings' strong airline partnerships and give your clients peace-of-mind with 24/7 emergency support, at no added cost.
Client Retention Tool
Clients who trust you with air rarely shop elsewhere. Air builds the deepest loyalty because the stakes are highest.
5 Best Practices
Clients who have a great air experience return. Here's how to make sure every booking ends with a warm handoff to the next one.
- 1Follow Up After Every TripA quick check-in 48 hours after landing cements the relationship. Ask: How were the flights? Was everything seamless? This is your signal for a testimonial or referral.
- 2Build an Air Profile for Every ClientTrack cabin preferences, seat preferences, loyalty numbers, dietary restrictions, and past routing issues. Use this profile on every future booking — clients notice when you remember.
- 3Proactively Surface OpportunitiesWhen you see a client traveling somewhere, ask about the air. Don't wait for them to bring it up. 'Have you figured out your flights yet?' is the world's easiest conversation starter.
- 4Educate, Don't Just TransactShare a quick tip, a route option they hadn't considered, or a news item about their airline. Position yourself as the expert they can't afford to go without.
- 5Ask for Referrals Specifically'I'd love to help any friends or family who are planning a big trip — especially if air is involved.' Specific referral requests convert 3x better than generic ones.
Staying Connected
Regal Wings invests in your success. Use these resources to stay sharp, stay visible, and grow your air business.
Monthly Advisor Newsletter
Industry updates, new carrier routes, fare trends, and booking tips delivered to your inbox. Subscribe via the Advisor Portal.
Quarterly Webinars
Live training sessions with Regal Wings specialists — new product updates, Q&A, and certification refreshers. Attend live or watch on demand.
Co-Branded Marketing Assets
Use Regal Wings-approved logos, copy, and ad templates in your own marketing. Materials available in the portal's Marketing Toolkit.
Social Media Content Library
Pre-approved post templates about the value of advisor-booked air. Ready to share — no approval needed.
Dedicated Advisor Success Manager
Every Regal Wings advisor has a named contact for escalations, special requests, and strategic guidance. Find yours in your portal profile.
READY TO GROW?
Log in to the Advisor Portal to access your quote tools, marketing assets, and success manager contact.